How Dent MD Restores

Hail-Damaged Vehicles.

At Dent MD, our goal is to make auto hail damage repair predictable, transparent, and efficient. Whether you choose Paintless Dent Repair (PDR) or conventional body-and-paint work, our structured process guides every job from inspection to final delivery.

Tax Sale Overages & Excess Proceeds Recovery

Property & Public Record Research

Why a Defined Process Matters

Repairing hail damage often involves coordination between shop technicians, insurers, and vehicle owners. A clearly defined process reduces confusion, speeds approvals, and minimizes repair time. It ensures every vehicle receives an appropriate inspection, a quality repair plan, and a thorough final check. Dent MD’s process reduces surprises and delivers consistent outcomes you can trust

  • Contact us by phone at (682) 221-8155 to schedule an inspection. Walk-ins are welcome subject to availability, but scheduling ensures attention and documentation time. 
  • We collect basic information: vehicle make/model, location of hail event, insurance details (if applicable), and scheduling preferences.

Contact & Appointment Scheduling

Free Hail Damage Inspection & Estimate

  • We conduct a thorough inspection using reflection boards and high-resolution photo documentation.
  • We prepare an itemized, insurer-ready estimate with recommended repair methods for each damaged panel.
  • We review the estimate with you, explaining PDR vs. conventional repair options, timelines, and cost implications.

Insurance Coordination (if applicable)

  • If you choose to file a claim, we provide documentation formatted for insurer review and will submit it with your permission.
  • We communicate with adjusters to clarify repair scope and advocate for the most efficient repair method that preserves factory finishes.
  • We help you understand your deductible and coverage.

Repair Planning & Scheduling

  • Once the repair scope is agreed upon, we schedule repair work based on parts availability, staff schedules, and curing times for painted work.
  • If necessary, we arrange shuttle or loaner options to reduce the impact on your daily routine.

Repair Execution: PDR or Body & Paint

  • Paintless Dent Repair (PDR): For eligible dents, technicians access the backside of panels and precisely manipulate metal to remove dents without repainting. This maintains the factory finish and reduces turnaround time.
  • Body & Paint Repair: For dents with paint damage, creases, or inaccessible areas, we perform conventional repair including dent removal, part replacement (if needed), primer, paint, and clear coat, using OEM-matching paints and infrared curing when required.

Quality Control & Detailing

  •  After repairs, we complete an exhaustive quality control inspection including optical checks and test drives if necessary.
  • We perform professional detailing to remove dust, fingerprints, and residues so the vehicle is returned clean and showroom-ready.

Final Walkthrough & Documentation

  • We perform a customer walkthrough to show repaired areas, provide any warranty documentation, and explain care instructions.
  • We provide copies of photo documentation, the final invoice, and the repair warranty.

Common Insurance Questions

  • How long does the entire process usually take?

    PDR repairs often complete in a few days; small jobs can be same-day. Conventional repairs may take longer — from several days to a couple of weeks depending on paint curing and part availability.

  • : Will I need to pay anything up front?

    Payment depends on repair scope and insurance coverage. If covered by insurance, you may only be responsible for your deductible. For direct-pay customers, we provide clear payment options during the estimate review.

  • Can I leave the car with you while I wait for my insurance claim?

    Yes. Once we have an agreed plan and authorization, we can hold the vehicle and proceed with scheduled repairs once approvals are in place.

  • Do you provide updates during repair?

    Yes. We provide status updates and can notify you when the vehicle is ready for pickup or if unexpected items arise during repair.

Schedule your free hail damage inspection and start the process to restore your vehicle by calling (682) 221-8155.